Frequently Asked Questions
Everything you need to know about our sustainable luxury collections.
What materials do you use in your jewelry?
We specialize in sustainable luxury, using high-quality lab-grown diamonds, cultured gemstones, and recycled 14K and 18K gold to minimize environmental impact.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-10 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that earrings are non-returnable for hygiene reasons unless faulty.
Do you offer a warranty on your pieces?
Yes, every Lark and Berry piece comes with a 12-month manufacturing warranty that covers any repairs needed due to production defects.
Are your diamonds real diamonds?
Absolutely. Our lab-grown diamonds are chemically, physically, and optically identical to mined diamonds; they simply come without the environmental and ethical toll of mining.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking link to monitor your package's progress in real-time.